ONLINE PRIVACY POLICY AGREEMENT

 

Last Updated: August 16, 2024

 Patterson's Healthy Community ( PHC) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or use our online facilities and services and what we will and will not do with the information we collect. Our Policy has been designed to ensure those affiliated with Patterson's Community know our commitment and realize our obligation to meet and exceed most existing privacy standards.

 We reserve the right to make changes to this Policy at any given time. If you want to ensure you are up to date with the latest changes, we advise you to visit this page frequently. If, at any point in time, Patterson's Community decides to use any personally identifiable information on file in a manner vastly different from that stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option to permit the use of their information in this separate manner.

 This Policy applies to Patterson's Community and governs our data collection and usage. By using pattrx.com, you consent to the data collection procedures expressed in this Policy.

 Please note that this Policy does not govern the collection and use of information by companies that Patterson's Community does not control nor by individuals not employed or managed by us. If you visit a website, we mention or link to it. Review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you use or frequent to understand better how websites garner, use, and share the information collected.

 Specifically, this Policy will inform you of the following:

  1. What personally identifiable information is collected from you through our website;

  2. Why we collect personally identifiable information and the legal basis for such collection;

  3. How we use the collected information and with whom it may be shared;

  4. What choices are available to you regarding using your data; and

  5. Security procedures are in place to protect against the misuse of your information.

 Information We Collect

It is always up to you whether to disclose personally identifiable information to us. However, if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

  • Voluntarily provided information, including your name, address, email address, billing and/or credit card information, etc., which may be used when you purchase products and services and deliver the services you requested.

  • When visiting our website, information is automatically collected, which may include cookies, third-party tracking technologies, and server logs.

In addition, Patterson's Healthy Community may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race, and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

Patterson's Healthy Community may also deem it necessary, from time to time, to follow websites that our users frequent to determine what types of services and products are most popular with customers or the general public.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide us through surveys, completed membership forms, and emails. This site intends to use personal information only for the purpose for which it was requested and any additional uses expressly provided for on this Policy.           

Why We Collect Information and For How Long

 We are collecting your data for several reasons:

  • To better understand your needs and provide you with the services you have requested;

  • To fulfill our legitimate interest in improving our services and products;

  • To send you promotional emails containing information we think you may like when we have your consent to do so;

  • To contact you to fill out surveys or participate in other types of market research when we have your consent to do so;

  • To customize our website according to your online behavior and personal preferences.

 The data we collect from you will be stored no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

Patterson's Community does not now, nor will it, in the future, sell, rent, or lease any of its customer lists and/or names to any third parties.

Patterson's Community may collect and use personal information to assist in the operation of our website and ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from pattrx.com

Patterson's Community may also contact you about completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Patterson's Healthy Community uses various third-party social media features, including but not limited to Pinterest, Instagram, LinkedIn, Facebook, and other interactive programs. These may collect your IP address and require cookies to work correctly. The providers' privacy policies govern these services and are not within Patterson's Community's control.

Disclosure of Information

Patterson's Healthy Community may not use or disclose the information provided by you except under the following circumstances:

  • as necessary to provide services or products you have ordered;

  • in other ways described in this Policy or to which you have otherwise consented;

  • in the aggregate with other information in such a way that your identity cannot reasonably be determined;

  • as required by law or in response to a subpoena or search warrant;

  • to outside auditors who have agreed to keep the information confidential;

  • as necessary to enforce the Terms of Service;

  • as necessary to maintain, safeguard, and preserve all the rights and property of Patterson's Healthy Community.

Non-Marketing Purposes

Patterson's Community greatly respects your privacy. However, we maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Patterson's Healthy Community products and services). In certain circumstances, we may post a notice on our website, in newspapers, or by other public means.

Children under the age of 13

Patterson's Healthy Community's website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under thirteen (13) must seek and obtain parent or guardian permission to use this website.

 Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website, please send an email that you wish to unsubscribe to csmith@pattrx.com. If you wish to unsubscribe or opt out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Patterson's Healthy Community will continue to adhere to this Policy with respect to any personal information previously collected.

Links to Other Websites

Our website contains links to affiliates and other websites. Patterson's Healthy Community does not claim nor accept responsibility for the privacy policies, practices, and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Notice to European Union Users

 Patterson's Healthy Community's operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

Your Rights as a Data Subject

 Under the General Data Protection Regulation ("GDPR") regulations of the EU, you have certain rights as a Data Subject. These rights are as follows:

The right to be informed: this means we must inform you of how we intend to use your personal data and we do this through the terms of this Policy.

The right of access: You have the right to request access to the data we hold about you, and we must respond within one month. You can do this by emailing csmith@pattrx.com.

The right to rectification: If you believe some of the data we hold is incorrect, you have the right to have it corrected. You can do this by logging into your account with us or emailing us with your request.

The right to erasure: This means you can request that the information we hold be deleted. We will comply unless we have a compelling reason not to, in which case you will be informed of the same. You can do this by sending an email to csmith@pattrx.com.

The right to restrict processing: This means you can change your communication preferences or opt out of certain communications. You can do this by emailing csmith@pattrx.com.

The right of data portability means you can obtain and use the data we hold for your own purposes without explanation. If you wish to request a copy of your information, contact us at csmith@pattrx.com.

The right to object: This means you can file a formal objection with us regarding our use of your information regarding third parties or its processing where our legal basis is our legitimate interest in it. To do this, please send an email to csmith@pattrx.com.

In addition to the rights above, please rest assured that we will always aim to encrypt and anonymize your personal information whenever possible. We also have protocols in place in the unlikely event that we suffer a data breach, and we will contact you if your personal information is ever at risk. For more details regarding our security protections, see the section below or visit our website at pattrx.com.

Security

 Patterson's Healthy Community takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g., credit card information), that information is encrypted and securely transmitted to us. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.

 While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers where we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure, or modification of the user's personal information under our control.

 The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of credit cards and personal information.

Acceptance of Terms

 By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you disagree with our terms and conditions, you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and accept such changes.

How to Contact Us

 If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email address.

 Email: csmith@pattrx.com

 The data controller responsible for your personal information for GDPR compliance is:

C. Smith — csmith@pattrx.com

GDPR Disclosure:

If you answered "yes" to the question Does your website comply with the General Data Protection Regulation ("GDPR")? then the Privacy Policy above includes language that is meant to account for such compliance. Nevertheless, in order to be fully compliant with GDPR regulations, your company must fulfill other requirements such as: (i) doing an assessment of data processing activities to improve security; (ii) having a data processing agreement with any third party vendors; (iii) appoint a data protection officer for the company to monitor GDPR compliance; (iv) designate a representative based in the EU under certain circumstances; and (v) have a protocol in place to handle a potential data breach. For more details on how to make sure your company is fully compliant with GDPR, please visit the official website at https://gdpr.eu. FormSwift and its subsidiaries are in no way responsible for determining whether or not your company is, in fact, compliant with GDPR and takes no responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in relation to any GDPR compliance issues.

 COPPA Compliance Disclosure:

 This Privacy Policy presumes that your website is not directed at children under the age of 13 and does not knowingly collect personal identifiable information from them or allow others to do the same through your site. If this is not true for your website or online service and you do collect such information (or allow others to do so), please be aware that you must be compliant with all COPPA regulations and guidelines in order to avoid violations that could lead to law enforcement actions, including civil penalties.

 In order to be fully compliant with COPPA your website or online service must fulfill other requirements such as: (i) posting a privacy policy which describes not only your practices, but also the practices of any others collecting personal information on your site or service — for example, plug-ins or ad networks; (ii) include a prominent link to your privacy policy anywhere you collect personal information from children; (iii) include a description of parental rights (e.g. that you won't require a child to disclose more information than is reasonably necessary, that they can review their child's personal information, direct you to delete it, and refuse to allow any further collection or use of the child's information, and the procedures to exercise their rights); (iv) give parents "direct notice" of your information practices before collecting information from their children; and (v) obtain the parents' "verifiable consent" before collecting, using or disclosing personal information from a child. For more information on the definition of these terms and how to make sure your website or online service is fully compliant with COPPA, please visit https://www.ftc.gov/tips-advice/business-center/guidance/childrens-online-privacy-protection-rule-six-stepcompliance. FormSwift and its subsidiaries are in no way responsible for determining whether or not your company is, in fact, compliant with COPPA and takes no responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in relation to any COPPA compliance issues.